No courage, no confidence...

For once, I wanna do something to help..My long serving domestic helper whos with my family since im like 9 or 10, has been causing trouble while im in germany..Even my dad, gave up on her..I want to talk to her..what happened? wads causing all these..but when the right time finally came, i had no courage to talk to her..I didnt noe how to...I just dun trust myself anymore..I wanna make something right..but just cant..no confidence in doing anything...Seems like i lost something..my life...I lost my life...just an empty shell now...working my time away..........